FREQUENTLY ASKED QUESTIONS
Welcome to the inaugural Whistler X Triathlon! We hope to make this a memorable experience for all of our racers! Have a question that we haven't covered here? Email Dale at email@example.com.
What is the cancellation policy?
All purchases are final. Unfortunately we are not able to offer any refunds, transfers or rollovers for any reason.
Will the event be cancelled if weather is inclement?
The event is sanctioned by Triathlon BC and follows standard protocols for ITU racing. Onsite commissaries from TriBC, along with the Race Director, will determine if weather may adversely impact the safety of the event and make appropriate changes if necessary. The event is early in the season and mountain weather, in Whistler, may be unpredictable. Racers are encouraged to prepare for cold weather and precipitation. Lake temperatures will be measured on race day and a determination will be made should temperature be below safe swimming standards, in which case the swim may be shortened (or cancelled though that is extremely unlikely).
Is the event a qualifier for anything?
The Whistler X Triathlon, in its inaugural year aims to provide an amazing experience for all racers. It is not affiliated with the Xterra brand. It is a Triathlon BC sanctioned, and therefore ITU, race. But it is not a qualifier for ITU World Championships. The Dodge City X (https://steamdonkeyracing.com/dodgecityx/) is the 2019 BC Cross Triathlon Provincial Championship and a 2020 ITU World Multisport Championships Qualifying Event. The Whistler X Tri will be an amazing early season event, getting you ready for other great events in BC such as the Squamish Off-road Triathlon, Victoria Xterra and Dodge City X.
Do I need the Tri BC Insurance?
If you are not a member of Triathlon BC then you will need to purchase the single-day Tri BC insurance with your race registration. Please note that while the Whistler X Tri is insured through Tri BC, the Whistler Triathlon Club is not, so even if you are a club member you'll need some form of Tri BC insurance for race day.
How will the awards work?
Awards will be based upon Sport and Championship distances in your respective Age Group.
What do I get in my race package?
We are still finalizing the race package contents, but they will definitely include a custom Whistler X Tri swim cap, custom Whistler X Tri socks (by Endur) and a race commemoration. For information on where and when to collect your race package, please see our Event Schedule.
Is there a bag drop for my extra gear?
No, but there will be adequate room around the official transition area (fence lines) for storage of nonessential gear bags.
Is the swim a mass start?
The swim will be broken into 2 major waves, separated by 5 minutes. Wave 1 will be Championship distance swimmers (individual and relay) and Wave 2 will be Sport distance. We do not anticipate issues will a crowded swim. The start area beach is large and swim ‘lanes’ will provide lots of room for racers to spread out. Swimmers will less experience or anxiety may self-seed to the rear of each wave.
How technical are the bike trails and will there be places to pass other racers?
The bike course is a mix of gravel road, gravel double track and traditional single track. All of the trails in the Lost Lake area (known as Zappa trails) are either designated Green or Blue. There are no Black trails in the bike course. There are 2 longer section of gravel road which will provide great passing opportunity, at the beginning of lap and middle. For Championship distance, this will provide 4 good passing locations. Standard amateur sportsmanship conduct will be in effect for all other parts of the bike course. If a faster rider approaches from behind and signals intent to pass, the rider in front should find a safe place to pull aside and let the faster rider by. All racers are encouraged to preride the bike course prior to race day.
Can I ride a Cyclocross or Gravel Bike for this event?
No. Traditional road handlebars are not permitted and tire width must be minimum 1.5”.
How technical is the run course?
The run course similarly is a mix of gravel and decommissioned logging road, gravel double track and traditional single track. The run course does contain some technical features, including the decent of the Green Lake Loop (decommissioned logging road) on the Championship route and final single track trails to finish (elevated slated woodwork) (both Sport and Championship routes). This will make the run challenging to all.
What are the rules for this event?
As a TriathlonBC sanctioned race the Whistler X Triathlon will adhere to official ITU rules, which can be found at https://www.triathlon.org/uploads/docs/itusport_competition-rules_2018.pdf.
Where can I park?
There is no parking at Lost Lake. Please plan to park in one of the public parking lots (https://www.whistler.ca/services/transportation/parking) and walk/ride into the race. Bus service may be available for spectators (https://www.whistler.ca/services/transportation/transit).
Where can I stay?
Pan Pacific Whistler Mountainside have a deal for Whistler X-Tri athletes. 20% discount if booked by May 26. 2-night minimum, full payment due 2 (two) days prior to arrival. Cancelation policy - within 2 (two) days of arrival a cancellation will forfeit the full deposit paid. Call +1 888 905 9995. When calling in please mention that you are booking for the “Whistler Tri Club” event and they will be provided with the discounted rate by our team.
Or check out our friends at Riverside Campground. They have Cabins, Yurts, Walk-In Tent Sites, RV Sites for al different RV's and there needs. You can book either by phone at 604-905-5533 or online at www.parkbridge.com/riversideresort and use the group code TRI2019.
If you've ever participated in an event before, you'll know that volunteers are the heart and soul of it all. Without them races simply do not happen. If you're free June 9 to help volunteer, please email firstname.lastname@example.org. Your help is so appreciated!